A 30-day, no questions
guarantee on all products
We'll foot the bill on
any return shipping
Having second thoughts about a purchase? No worries, Real Oil has got your back. All of our products can be returned for an exchange or refund within 30 days of delivery.
Essential Oils and Carrier Oils
We believe in our products! We’re asking new customers to give our premium-quality oils a chance, and we understand that taking a chance can be scary. So … we’ve made it less scary. If one of our products doesn’t seem to fit the bill, we encourage you to contact our team for ideas on how to make it work better. But if you still aren’t satisfied, we accept returns on any product (opened or unopened) for a full refund or credit toward another purchase.
All of our diffusers are covered by our own 30-day guarantee, and also by a one year manufacturer limited warranty which covers manufacturing defects. Return your diffuser for any reason within 30 days for a full refund, or have a glitchy one replaced for up to one full year. The manual that came with your diffuser unit is chock full of information that can help you troubleshoot, but if you are still stuck, give us a call so we can help: 844-499-REAL (7325)
We're Here to Help
If you aren’t satisfied with your Real Oil purchase, we are happy to work with you to find the right oil, blend, or diffuser the second time around. Our expert team will find more about your needs, then point you in the right direction. Or, you can get more ideas about how to use Real Oil products online by following the link below. So, turns out there isn’t any risk at all … just opportunities to experience the amazing natural products at Real Oil.